Hold your applause; it’s not what you think….I am not engaged.
One of the best things you can do for any relationship (business or personal) is get engaged in the conversation. Be curious about what the other person is saying and listen intently.
Here are two quick ways you can become more engaged in any situation
- Listen, Speak, Check: Listen to what someone is saying, the questions they are asking, the concern they have or the excitement they are sharing. Ask questions to stay engaged in the conversation, acknowledge you have heard them and notice things you may have in common (this is a great rapport building technique). If you share the commonalities or a similar story when you speak, check-in with the person to make sure you have not talked over them or hogged the conversation.
- Observe your body language: When you are talking with someone, are you hunched over? Slumped in your chair? Arms folded? In a confident stance? Breathing deeply/shallow? Our body language speaks VERY LOUD. Adjust your position to a confidence stance where you can take a deep breath in.
These are two quick, yet powerful techniques to stay fully engaged with someone. Try them and you’ll notice a huge difference in having powerful conversations with people. Plus, if you are a business owner or someone building a team, these techniques will increase your sales and help you avoid losing customers. If you are interested in more practical, easy to learn techniques on how to avoid losing customers, check out this FREE eCourse. http://eepurl.com/qxh0b
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